Donation Policy

This Content was last modified on 20 September 2021

The Terms and Condition govern each individual usage of the donation payment facility provided on the Website,

This does not form a contract which allows future or any successive transaction. By continuing your usage of the donation payment facility, you agree to be bound by these Terms and condition for the donation:-

  • Refund
    The donation made through our Website is NON-REFUNDABLE. The donation payment facility uses the payment channels we made available on
    the Website.
    Upon confirmation that you wish to proceed with your donation through our Website, we will process your transaction through our payment channels.
  • Receipt
    You will receive a receipt for each donation made after the successful completion of the payment process through our payment providers. The receipt will be emailed to the email address you provide upon your registration. Please ensure the email address is correct as we will not be responsible for any missing emails or if the intended email did not go through.
  • Donation payment facility
    The donation you made will be used at our discretion for the charitable organisations predetermined within any stipulated timeline. Upon confirmation of your donation submission, your transaction will be processed through our payment services provider. By confirming that you wish to proceed with the donation, you authorize us to request funds from your credit, debit or PayPal card
  • Information
    You must provide us with all required information before we can proceed to process your donation. This information will be used to process your donation. You must ensure that the information provided is correct. Information we require includes, but not limited to,
    o Name
    o Address
    o Email address

Upon submission of your payment details, this information will be transferred to our payment providers and the details will be collected and processed securely by them. Please take note before you make any donation of the payment providers’ terms and conditions which differ from ours to ensure that you are aware of how they process your personal data.

  • Unauthorized Card Usage
    Please notify your card provider if you become aware of any fraudulent usage or if it is lost or stolen. We will not be responsible for any loss from the unauthorized usage of your cards.
  • Personal Data
    We do not share your personal data with any third party other than the ones stated in our Privacy Policy. By agreeing to the Terms and Conditions of our Privacy Policy, you are also agreeing to the terms stated in the Donation Policy.
  • Enquiry
    For any query or dispute, please contact us by email at or Customer Care Hotline at +6011-1136 2524.

We reserve the right to amend the terms and condition of the Donation policy at any time and without any prior notice. These terms and conditions are governed under the laws of Malaysia and are subject to the jurisdiction of the Malaysian courts.

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